U.S. Court of Appeals Ruling: Consumer Privacy

In 2014, the U. S. Court of Appeals in Philadelphia, PA ruled that the display of a consumer’s account number through a window envelope of a collection letter violated the consumer’s right to privacy, which is protected by the Fair Debt Collection Practices Act.

In 2015, United States District Court sitting in Philadelphia, PA granted judgment in favor of a consumer where a different debt collector displayed a bar code revealing sensitive account information through a collection envelope window. 
 
For more information on this precedent setting area of consumer privacy, see Douglass v. Convergent Outsourcing and Palmer v. Credit Collection Services, Inc.