Consumer Financial Protection Bureau: What to do when Collectors Call?

Consumers on the receiving end of debt collection calls may soon have more protections under proposed Consumer Financial Protection Bureau rules unveiled Thursday.

Roughly 1 in 3 consumers has been contacted in the past year by a creditor or collector trying to recover a debt, according to the CFPB. Despite existing laws, complaints about debt collection account for a quarter of all the grievances the agency has received to date — more than any other industry. Read the full article…