More and more people are getting robocalls to their cell phones
The Federal Communications Commission states that there are nearly 2.4 billion robocalls made every month to consumers.
The Telephone Consumer Protection Act (TCPA) was passed by the United States Congress to limit the use of automatic dialing systems that are often used by lenders, debt collectors and telemarketers as an inexpensive method of contacting consumers. They are required to obtain your permission to make contact with you by cell phone. This permission is usually obtained when you fill out an application for credit. Generally you’re asked to provide personal information such as your name and address, but also your cell phone number.
The Court ruled that you can revoke consent
Flitter Milz brought the first case of its kind, Gager v. Dell Financial Services, to the U.S. Court of Appeals for the Third Circuit in Philadelphia. The court agreed that consumers can block annoying robocalls to their cell phones, and revoke any consent that was implied when they applied for credit.
How to Stop the Calls
If you’ve provided your cell phone number on an application, you can cancel permission for that company to contact you.
Log the Calls
Keep a diary of calls including the date, time of day, name of caller, caller ID
and details of the conversation or message.
Gather your cell phone records
Obtain cell phone records from the time period when you received the calls.
Send a letter to the caller
State that the caller/company no longer has permission to contact you by cell
phone. Keep a copy of your letter and send it to the caller by Certified Mail,
Seek Legal Help
If the bank or lender, telemarketer, or debt collector continues to call after being told to stop, those calls could be a violation to the TCPA, which means you could recover between $500 – $1500 for each violating call or text.
Flitter Milz is a nationally recognized consumer protection law firm representing victims of unwanted robocalls. Contact Us for a free consultation.