Calls to Your Cell Phone Require Consent
Before placing your put mobile number on an application, think twice. You may not need to include your number to have your application processed. Look to see if the application states ‘give permission’. If you don’t like the wording, simply strike a line through it and place your initials next to the line.
The Telephone Consumer Protection Act (TCPA) requires callers that use automated dialing equipment to get consent before calling a consumer’s cell phone. If you list your cell phone number on a loan or credit card application, this implies that you are giving consent for the bank or lender to contact you on this number.
Even if you listed your cell phone number on a credit or loan application, you always have the right to revoke consent from a lender, telemarketer or debt collector to stop unwanted robocalls to your cellphone.
You may send a letter to the bank, collection agency, or telemarketer that is calling your cell phone and request the calls to stop. Send your letter by Certified Mail, Return Receipt so that you have proof your letter was received. Retain a copy of this letter for your records.
If you don’t have a street address, send a message via email or text. Otherwise, tell the caller verbally that the calls must stop. Keep a record of the calls and make a note of the date and time, name of caller and company, and details of your conversation.
Seek Legal Help
If you continue to receive calls on your cell phone after requesting they stop, you may be able to bring a lawsuit against the caller. The TCPA permits consumers to recover $500 – $1500 for each call placed without the consumer’s permission.
Flitter Milz is a nationally recognized consumer protection law firm that represents victims of unwanted robocalls to cell phones. Contact Us for a free legal evaluation.
Register with the National Do Not Call Registry
You can also register your home phone and cell phone numbers with the National Do Not Call Registry to help stop unwanted calls to your personal numbers. The National Do Not Call Registry is managed by the Federal Trade Commission. To submit your number to the National Do Not Call Registry: