When a wrongful repossession occurs, gather statements from witnesses, take photographs of damaged property, and obtain a police report.

The repossession agent is not permitted to:

  • Break into a fenced or locked area, or enter your home or garage without permission.
  • Damage the vehicle in hooking or hauling it.
  • Damage personal property.
  • Threaten or touch you.
  • Refuse to leave your property.
  • Repossess based on faulty information, for example, suggesting default when you are not in default.