Many consumers are unaware that they have the right to stop unwanted calls and texts. Although the cell phone number may have appeared on an application for credit, or perhaps a student loan with Sallie Mae or Navient, the consumer has the right to revoke consent for calls placed to their cell phone.

Send a letter through Certified Mail, Return Receipt to the bank, collection agency, or telemarketer. Retain a copy of this letter for your records.  

If the calls continue after telling them to stop, create a call log and document the calls by noting the date, time of day, name of caller, caller ID, and details of any conversation or phone message.

These calls could be a violation of the Telephone Consumer Protection Act. The TCPA permits consumers to recover $500 - $1500 for each call placed to their cell phone after requesting the calls stop.

Contact Flitter Milz to discuss the calls received and whether there may be a violation of your consumer rights.