How to Use this Resource

We hope the articles below help you understand your rights as a consumer. You can scroll through the titles, or sort by Practice Area or Topic. You can also use the search feature to locate information by keyword.

Flitter Milz represents people with a variety of problems involving consumer credit and collections. If you have a particular question or believe your consumer rights have been violated, Contact Us for a no cost consultation.

Avoid These Credit Card Problems

Credit cards are useful for a number of reasons. They’re convenient when you don’t have cash on hand, and some cards carry perks like cash back or travel savings. However, you should avoid using credit for emergencies, and you should always be sure to make payments in full and on time. Carrying a balance from month to month can result in unruly interest charges that are more difficult to pay off, especially when trying to stick to a budget.

Credit Score Drop

Failing to make a payment on time just once could cause your credit score to fall as much as 110 points. Once lost, these points can be difficult to build back up and can make other aspects of your life more challenging. Your overall credit can affect your ability to secure new lines of credit, affect your interest rates, and even hurt your chances of renting an apartment or securing a new job.

Check your Credit Reports

Always be sure to stay on top of payments and check your credit report regularly. It’s not uncommon for credit reports to contain errors or inaccurate information, which could further harm your overall credit. You can request one FREE credit report every year from the three credit bureaus – TransUnion, Experian, and Equifax. Check for duplicate negative listings, someone else’s information, and any unfamiliar activity. Dispute any credit report errors immediately.

Seek Free Legal Help 


Flitter Milz is a consumer protection law firm that represents people in matters concerning credit reporting issues, contact from abusive debt collectors, or have had a vehicle repossession.  Contact us for a free evaluation of your consumer law concern —  whether you had fallen behind on payments or not.

Financial Tips for New College Graduates

Graduating from college is a huge achievement. It means you’re done with studying, exams, and essays. But it also means you have to be more responsible with your finances and make sure to maintain healthy credit.

Your credit will affect many aspects of your future, like your ability to rent an apartment, secure a new loan, and even get hired for a new job. If you haven’t already, check your credit report. See what information is currently listed and make sure it’s all accurate. Dispute credit report errors with the reporting bureau to ensure that your credit history is reflected correctly.

If your credit history is relatively short, consider how you can continue to build your credit. If you have student loans, making your payments on time and in full each month will reflect positively on your credit. Obtaining a credit card and paying it off in full each month will also contribute to a higher credit score.

Seek Free Legal Help

Flitter Milz is a nationally recognized consumer protection law firm that represents victims of credit reporting privacy and accuracy issues, abusive debt collectors and lenders that have wrongfully repossessed vehicles.  Contact Us for a free legal evaluation of your consumer credit problem.

Are You Haunted by a Repossession on Your Credit Report?

Just when you think you’re getting your finances in order and want to apply for a new line of credit, a vehicle repossession from long ago can come back to bite you. What happens after your vehicle is repossessed, and how does it affect your credit report and credit score moving forward?

What happens after the sale of your car?

1) Collection

Once the lender sells a repossessed vehicle, you’ll receive a letter that includes the vehicle’s sale price and any remaining balance owed on the loan. This letter is called a deficiency notice.

The lender may proceed with collection of the deficient balance through their collection department. However, the lender will often assign the collection of any deficient balance to a debt collector, and the borrower will begin to receive calls and/or letters from them.

Whether you owe the deficient balance or not, collectors must follow the Fair Debt Collection Practices Act when they contact you about debt. Borrowers have rights, whether the balance is owed or not.

2) Lawsuit

After a period of time, the lender may choose to file a lawsuit against the borrower for the deficient balance. If the lawsuit is ignored by the consumer, a default judgment will be entered against the consumer.

Judgments can be dangerous! Bank accounts can be attached. Wages can be garnished. Property can be seized. Judgments can be listed on the consumer’s credit reports and impact the ability to be approved for new credit.

If you have been sued, contact a qualified consumer protection attorney to discuss your rights.

3) Credit Reporting

Vehicle repossessions negatively affect your credit report and lower your credit score. They can remain on your report for seven and a half years after the original delinquency date. The negative reporting could impact existing accounts by increasing interest rates or decreasing credit limits. The repossession could also affect your ability to be approved for new credit, whether you’re applying for a new credit card, car loan, or mortgage.

Negative credit information may also impact your ability to be promoted or hired for a new job or get approved as a tenant for an apartment. The Fair Credit Reporting Act offers consumer protection for the accuracy, fairness, and privacy of reported information. You can get a FREE credit report every twelve months from Transunion, Experian, and Equifax.

Steps to take

If you are haunted by negative reporting from a vehicle repossession, take the following steps:

  • Gather your car loan and repossession documents
  • Gather all correspondence that the lender sent AFTER the repossession
  • Gather all collection letters received for collection of a deficient balance
  • Obtain current credit reports from Transunion, Experian, and Equifax
  • Gather supporting documents such as:
  • Loan Denial Letters
  • Account statements showing interest rate increases
  • Account correspondence stating credit limit reduction

Seek Legal Advice

Flitter Milz is a consumer protection law firm that pursues matters against the credit bureaus for inaccurately reporting information.  Contact Us for a FREE case review.  We will evaluate whether your rights have been violated by the lender, debt collector or credit bureau.

How to Protect Yourself from Identity Theft

Who knows my social security number?

Identity theft is more common than you may think. Sometimes the criminal is someone you know. It could be a family member, co-worker, or friend. But other times, it’s someone you’ve never met.

Before a criminal takes the opportunity to impersonate you and use your information, take steps to protect your identity. Extensive damage to your finances occurs when new accounts are opened without your knowledge, or when existing accounts are used without your permission.

Be cautious with your personal information. Keep your passwords for bank accounts, credit cards, loans and financial accounts in a safe place.  As well, be sure to shred statements and account records after use.

Who can I share personal information with?

Certain entities, such as financial institutions, employers, the Internal Revenue Service, government programs (i.e. workers compensation and welfare), medical providers, and insurance companies, require your Social Security Number (SSN). They often access information on credit reports to determine an applicant’s credit worthiness before approving a loan, a job or promotion, a new insurance policy, or medical coverage.

Do I have to provide personal information on request?

Legitimate businesses have privacy policies that explain why they collect personal information and the affiliates they share it with. Request a copy of this policy and review it for their list of affiliates. Consumers have the right to inquire why certain information, such as name, address, phone number, date of birth, and social security number, is requested on applications and forms.

Important Questions to Ask

You may not need to provide all information that is requested on a form. You may ask:
-How the information will be used
-Where and how long it will be stored
-Whether the location is secure
-How long the information will be kept on file
-Who will have access to the information
-When the information will be deleted

If your SSN is required, you may ask if  another form of identification would be acceptable.  You may be able to give a copy of your current driver’s license, a passport, or birth certificate instead.

Can I get a new social security number?

It’s not easy to get a new social security number. You can submit an application for a new SSN with the Social Security Administration under certain circumstances. For example:

  • Identity theft victims that continue to be disadvantaged by use his or her original number
  • A social security number assigned to more than one person.
  • Sequential numbers assigned to family members causing mis-merged credit reporting files.

When a new SSN is assigned, the new number is cross-referenced with the original number so that the person receives credit for all earnings under both numbers.

To request a new SSN, contact a Social Security office near you. You will need to complete an application, show documents that establish U.S. citizenship, age, identity, and evidence of any legal name change, if appropriate. The application must explain the reasons for needing a new number and provide credible evidence and documents that detail the reasons for needing a new number.

Get Free Legal Help

Flitter Milz is a nationally recognized consumer protection law firm that represents victims of credit report accuracy and privacy issues, and those who have experienced abusive collection tactics.  Contact us today for a free legal consultation to discuss how the consumer laws may help you.

Value your Credit Report. Keep it accurate.

Credit reports from Transunion, Experian, and Equifax are used to determine everything from your ability to get new credit to the rates that you pay for credit. If the wrong information is listed on your credit report, it can prevent you from getting approved for new credit and possibly have a negative impact on your current accounts through higher interest rates or reduced credit limits.

Where do the Credit Bureaus receive their information?

The credit bureaus receive your information through furnishers. Furnishers are businesses like banks, mortgage lenders, credit card companies, and medical or utility providers that provide data related to account ownership and performance. The furnisher has an obligation to provide the credit bureaus with accurate information.

However, when inaccurate information is provided to the credit bureaus, these errors could lead to a credit denial, a change in current credit terms, or a lower credit score.

How do I check my credit report?

Accurate credit reports are key to your financial health. Check your credit reports frequently. You can request a free credit report from each bureau every twelve months, but there are many ways to monitor your credit files on a regular basis. To check your report, send a credit report request letter to Transunion, Experian, and Equifax.

Seek Legal Help from a Consumer Lawyer

The Fair Credit Reporting Act (FCRA) is a federal law that promotes the accuracy, fairness, and privacy of information that appears in files of consumer reporting agencies.  Transunion, Experian and Equifax are the three main reporting agencies.

Violations to a consumer’s rights occur when errors remain on a credit report, or when someone accesses a credit report without the consumer’s permission.  Flitter Milz is a nationally recognized consumer protection law firm that pursues matters against the credit bureaus and/or furnishers for violations of the FCRA.

Contact us for a free evaluation of whether your consumer rights have been violated.

What You Need to Know About Credit Reporting

Access Your File Whenever you Want

You can request all of the information that the reporting agency has. You can get a free file disclosure if:

  • there’s a negative result after someone accesses your file,
  • you’re a victim of identity theft,
  • your file has inaccurate information due to fraud,
  • you’re on public assistance,
  • or you’re unemployed but expect to find employment within 60 days.

Others must have permission

Reporting agencies can only report your information to people who have a valid need for it, like those who are reviewing credit applications, insurance, employment, rental properties, or other business.

If someone accesses your credit report and it results in a negative outcome, like denial for credit, insurance, employment, or a rental property, they’re required to tell you. They should also give you the name, address, and phone number of the agency that gave the information.

Employers must get Consent

If an employer or potential employer needs to access your report, they need your written permission.

You Can Ask for Your Credit Score

Your credit score is a number that indicates your creditworthiness. Lenders will see you as less risky if you have a higher score. Check your credit score and report regularly to make sure all information is accurate and up to date.

You Can Seek Damages from Violators

If you think your credit report was provided without your permission, you may be able to sue the credit bureau for providing your report.  The Fair Credit Reporting Act provides protection for consumers that have had their credit privacy violated.

You Can Dispute Credit Report Errors

You have the right to an accurate credit report. If any information is inaccurate, write a credit report dispute letter to the reporting agency. The bureau has 30 days to respond to your dispute.

The reporting agencies are obligated to correct or delete information that’s inaccurate, incomplete, or unverifiable. They also can’t report outdated negative information. In most cases, negative information should be removed after seven years.

Seek Legal Help

Flitter Milz is a nationally recognized consumer protection law firm that represents victims with credit reporting privacy and accuracy problems. Contact Us for a free evaluation of your credit reports for potential violation of the Fair Credit Reporting Act.

How to Dispute Errors on Your Credit Report

Because your credit affects so many aspects of your life, it’s important to check your credit report regularly to make sure all information is correct and up to date. Correcting negative listings on your reports can seem like a long and complicated process. But you have the right to dispute credit report errors if any of the listings are inaccurate.

The Dispute Process

  • Request current credit reports from Transunion, Experian, and Equifax

You can request a free copy of your credit report from Transunion, Experian, and Equifax once every twelve months. You can get a free report more often if certain events occur, such as denial of a credit application or identity theft.

You should request a copy of your credit report from each bureau to make sure that your information is accurate with all three. The bureaus report similar information, but listings can still differ from one report to another. Review all of your reports for accuracy.

WRITE to Transunion, Experian, and Equifax for a copy of your report.

Although you may be able to obtain your report online annualcreditreport.com, we recommend that you request them through the US Mail.  Online, you must accept the terms of a “click” agreement which has language that could affect your ability to bring a lawsuit if the credit bureaus violate your consumer rights.

  • Identify credit report errors

Review each credit report for errors.  You many need to locate documents such as account statements, invoices, cancelled checks, court dockets or correspondence from a creditor or collector that proves why the listing is incorrect.  Gather your documents and attach them to your dispute letter.

Five Common Credit Reporting Errors

  1. Inaccurate payment history
  2. Incorrect information, such as your name, address, birth date, SSN
  3. Someone else’s information on your report.
  4. Duplicate information: two listings for the same account.
  5. Unauthorized accounts: accounts opened without your knowledge
  • File a credit report dispute

Send your disputes to the credit bureau through the US Mail, and preferably by a traceable means, such as Certified Mail, Return Receipt.  You need to have proof that your dispute letter was received.

Tips for an effective credit report dispute

  1. Keep your letter concise and to the point. State why the information is incorrect.
  2. Dispute only one  item per letter. If there are two errors, send two separate letters.
  3. Include the credit report date, report number, and page listing of the disputed item on your letter.
  4. Enclose supporting documentation.
  5. Clearly state the action you would like the credit bureau to take.
  6. Keep a copy of your complete dispute letter with supporting documents and mailing receipts.
  • What to do if the inaccurate information remains

Under the Fair Credit Reporting Act, the bureaus are responsible for correcting inaccurate information. If the credit bureau has not corrected the information detailed in your dispute letter, you may need to:

  1. Re-dispute with the bureau
  2. Send a dispute letter to the creditor
  3. Contact a qualified credit report lawyer to evaluate your credit reports, disputes, and responses from the bureaus.

Seek Legal Help

Flitter Milz is a nationally recognized consumer protection law firm that represents victims of credit reporting errors.  Contact us for a free legal evaluation of your credit reports and dispute correspondence, and determine whether your consumer rights have been violated.

How Credit Checks Can Prevent You from Getting Hired

It’s become more and more common for employers to request a job applicant’s credit history before making any hiring or promotion decisions.  However, employment credit checks often keep qualified workers out of jobs.

Employers need written permission before they can access your credit report

If you’re interviewing for a job or being reviewed for performance or a promotion, your employer might request to view your credit file. You have to grant permission before the employer can check your credit report. The employer will provide a letter or document and ask that you sign it in order to proceed with the request of your report.

You are always entitled to receive a copy of the report that was reviewed as part of the hiring process.

Keep a copy of any document you sign

Ask the employer to provide you with a copy of the letter or document that you sign, and ask which reporting agencies will be contacted about your credit history. You’re allowed to request a copy of the report that the employer uses in their hiring decision or for your evaluation of a promotion. You may also contact the reporting agency to obtain a copy of the report sent to the employer.

If the report lists any inaccurate information, you can dispute directly with the credit reporting agency. Provide documentation that supports your dispute. Be sure to send your dispute letter by certified mail, return receipt. If the inaccurate information is not corrected by the reporting agency, contact a credit report lawyer to discuss your options.

Always keep detailed records for each job application

Note the full company name, the interview dates(s), name of interviewer or company contact, and the interviewer’s position or title. Ask for copies of all documents with your signature, especially those related to credit reporting or employment screening companies that are used to evaluate you for employment.

Maintain your personal employee file of all documents related to your employment. Keep copies of your resume, offer of employment, job description, performance letters, screening reports, and especially any letters related to your employer’s ability to access your credit file.

Seek Legal Help

Flitter Milz is a consumer protection law firm representing victims of credit reporting privacy violations.  Contact Us for a free evaluation of your credit reports, and steps taken by employers to check your credit file without your permission.

Hard Inquiry v. Soft Inquiry: What’s the Difference?

When a lender or financial institution accesses your credit report, it’s called an inquiry. Credit reporting agencies classify inquiries as hard or soft, and record the credit inquiries on your report.

Hard Inquiries

When you apply for credit like an auto loan, credit card, personal loan, or student loan, the lender must request permission to access your credit file. This type of inquiry will show as a hard inquiry on your credit report. If you have multiple hard inquiries, the lender may see you as a higher risk, and possibly deny your credit application. Hard inquiries may stay on your credit report for up to two years, and possibly lower your credit score, generally by a small amount.

Soft Inquiries

Soft inquiries are when the lender does not review your credit file for the purpose of new credit. Businesses may access your credit file if they have an existing credit relationship with you. For example, a credit card company or bank may access your credit file when promoting a credit account offer or special rates on a product. This type of soft inquiry should not have an effect on your credit score.

As a consumer, you’re able to request your credit report, called a “consumer file disclosure.” These requests do not have a negative impact on credit scores. Transunion, Experian, and Equifax provide free credit reports to consumers every twelve months, upon request. Throughout the year, you can choose to view your report frequently to monitor any changes to your credit file.

Take Steps to Protect Yourself

Hard inquiries are unavoidable if you want to apply for a loan or new credit card. Before making a new loan application, follow these guidelines:

  • Check credit reports for accuracy. Although Transunion, Experian, and Equifax share information, credit listings may differ from one bureau’s report to another. Check your reports for duplicate entries, someone else’s information on your report, and reporting errors. Inaccurate listings should be corrected BEFORE applying for new credit.
  • Unauthorized credit pulls. If your credit files were accessed without authorization, write to the creditor, state that you did not authorize them to pull your report, and request that the hard inquiry be removed.
  • Shop for credit, just as you would any new purchase. Prospective lenders view multiple credit checks from similar creditors as one inquiry if they happen within 14 – 45 days. Multiple inquiries for the same types of credit lines are indicators that the consumer is shopping for the best rate. Rate shopping should not impact your credit score negatively. Do not sign an authorization that allows a prospective lender, like a car dealer, to pull your credit report many times over an extended period. Be sure the credit authorization is limited to, perhaps, 3 credit pulls over one week’s time.

Seek Legal Assistance

Flitter Milz is a credit report dispute law firm that represents people who have experienced harm from hard inquiries on his or her credit reports.  Contact Us for a free legal review to determine whether your consumer rights have been violated.

Improve Your Credit Health

Make your credit health a priority by assessing your credit and determining where you can make improvements. Set yourself up for success. Identify financial goals and outline clear steps to achieve them.

Resolve to Make Payments On Time

Set up a system and strive to pay your bills on time and in full. 

  • Set up automatic payments on  accounts 
    Payments will be automatically withdrawn from your account, meaning you never run the risk of a forgotten bill.
  • Align payment dates with pay check dates
    Review payment due dates for your accounts. If an important bill is due right before you receive your pay check, contact the creditor to see if your due date could be adjusted to coordinate with your pay check date.
  • Set reminders for bill payment due dates
    Mark your calendar for dates when your payment must be made.  If you send your payment through the mail, note the mailing date so that your payment is received by the creditor on time.
  • Contact the creditor to request deferment
    If you know that you won’t be able to make a loan payment on time, contact the lender before the due date passes. The lender may allow you to defer payments until your financial situation improves. A deferment still appears on your credit report, but a deferment doesn’t reflect as negatively as a default.

Resolve to Reduce Debt

Determine a set amount that you can put toward debt payoff each month.

Identify a set time period to pay off specific debts. With focus and discipline, small manageable payments will help achieve your goal. Also, these regular on time payments show responsibility to creditors.

Improve Your Credit Score & Credit Report

A credit score is derived from a formula of your payment history, length of credit, type of credit and credit usage.  It is an indicator of how likely you are to pay your bills on time.  Scores range from 300 to 850.  A lower score means that you may be a higher risk to a prospective lender, resulting in a credit denial or unfavorable credit terms for a loan.

An accurate credit report may raise your credit score.

You can get a free credit report from each of the three main credit bureaus, Experian, Equifax, and TransUnion, every twelve months. Check your report regularly to ensure that all information is accurate and up to date. If there are errors, dispute them by sending a letter directly to the credit bureaus. Your letter should include documents, such as an account statement or cancelled check, that proves why the error should be corrected.

In addition, you may want to write to the creditor to dispute a credit report error. Show a copy of your report and state why the listing is incorrect.  Request the creditor write the credit bureau to correct the listing.

Seek Free Legal Help

Flitter Milz is a nationally recognized consumer protection law firm representing victims with credit reporting accuracy and privacy issues. Contact us for a free legal evaluation to determine whether your consumer rights have been violated by the credit bureaus, debt collectors or lenders.